How to Resolve QuickBooks Script Error by yourself ?

The QuickBooks script error is related to the Internet Explorer web browser. This error disables the users from opening the QuickBooks Desktop application and further slows down the updating process of QuickBooks. QuickBooks, by default, uses the Internet explorer to connect with the server. If the JavaScript has installation errors, then the internet explorer will be unable to execute these scripting languages, and the QuickBooks script error will arise. 

Why does QuickBooks Script Error Arises?

Let’s have a quick overview of the possible reasons due to why a QuickBooks script error may arise. 

  • When the script errors, tools, and features are disabled in QuickBooks. 
  • When the downloaded data does not sync with the script software. 
  • QuickBooks is not synced with the internet explorer. 
  • Using an incompatible web browser for opening the QuickBooks. 
  • When the script debugging element is turned on in the device. 
  • The background running antivirus software is disabling the QuickBooks from working properly. 
  • When the PC’s windows user is damaged or corrupted. 

Also Read – quickbooks unrecoverable error

Ways to Identify QuickBooks Script Error

By looking at these below-mentioned symptoms, you can easily identify the QuickBooks script error. 

  • Internet explorer does not respond quickly to the commands. 
  • Not able to navigate on the screen while using the QuickBooks desktop. 
  • Seeing a pop-up display message with heading as QuickBooks script error. 
  • Unable to download and install the new updates for the QuickBooks desktop. 

How to Fix QuickBooks Script Error?

Once you are cleared with all the possible reasons why the QuickBooks script may arise, let’s look at the solutions you can follow to solve the QuickBooks script error.

Solution 1: Adding the Intuit as a trusted site in Internet Explorer Settings

If a QuickBooks script error occurred due to the Internet Explorer site settings, then adding the Intuit website as a trusted site can help you resolve the error. So, below mentioned are the steps that you can follow to add Intuit as a trusted website.

  • First, open and run the QuickBooks desktop application.
  • Thereon, click on the “Command” option.
  • After that, under the drop-down list, click on the “Internet Options.”
  • Now, go to the security tab and click on the “Trusted Sites” option.
  • Thereon, click on the “Sites” option.
  • Now, under the “Add this website to the zone” insert field, type “.intuit.com” and then click on the “Add” option.
  • After that, a new trusted sites window will be opened on your screen.
  • Then, under the new screen, uncheck the Require server verification (HTTPS:) for all the sites in this zone.
  • Next, close all the trusted sites’ windows and uncheck the enable protected mode.
  • At last, close the web browser.

Now, launch the QuickBooks again and check if the error has been resolved or not. In case the error persists, then jump on to the next solution.

Solution 2: Turn Off the Add-ons in Internet Explorer

Here are the steps you can follow to turn off the add-ons in the Internet explorer.

  • First, launch the QuickBooks desktop application and click on the Command option.
  • Now, click on the Tools option, and under the drop-down list, click on the “Internet options.”
  • Afterward, go to the “Programs” option and click on the “Manage Add-ons” option.
  • Thereon, search and click on the “Disable Add-ons” option.
  • At last, click on the “OK” option.

Solution 3: Clear the Internet Explorer Cache and History

For deleting the history and cache in internet explorer, below are the steps you can follow to get it done. 

  • First, run the Internet Explorer web browser. 
  • Then go to the browser’s settings.
  • Under the settings page, click on the “Browsing History” option.
  • After that, checkmark all the boxes in the history section. Make sure to change the time range to “All Time.” 
  • Then, click on the “Delete” option. 
  • At last, click on the “Apply” and “OK” option. 

You have successfully deleted the browsing history and cache in the internet explorer. After performing this step, try to launch the QuickBooks desktop application and check if this method has helped solve the QuickBooks Script error or is it still present. 

Solution 4: Run the Internet Explorer in Compatibility View

Let’s look at the steps you can follow to run the Internet Explorer in a compatibility view mode. 

  • First, launch the Internet Explorer web browser and then click on the settings icon, which is available at the top right side of the screen. 
  • Under the settings drop-down list, click on the “Compatibility View Settings” option.
  • Now, the compatibility view window will be opened on your screen. 
  • Under the new window, search for the “Display all websites in Compatibility View” option and then check to mark the box. 
  • After that, save the updated changes and click on the “Close” option to end the process. 

Solution 5: Remove the SSL Certificates in the Internet Explorer Web Browser

  • Open the Internet Explorer and then click on the gear icon available at the top right side of the screen.
  • After that, click on the “Internet Options.” 
  • After that, click on the “Content” tab option.
  • There, under the content tab, click on the “Clear SSL State” button.
  • This will now clear all the SSL certificates from your browser.
  • At last, click on the “OK” option to save the updated changes. 

Solution 6: Disable the Script Error Notification in the Internet Explorer

To turn off the script error notification in the internet explorer, Here are the steps you can follow to get it done.

  • First, open the internet explorer web browser.
  • After that, click on the “Internet Options,” and a new window will open. 
  • Under the new window, click on the “Advanced” tab option. 
  • There, under the browsing section, search for the “Display a notification about every script error” option and remove the check mark for this option.
  • At last, save the updated changes by clicking on the “OK” option. 

Now, exit the internet explorer web browser and then launch the QuickBooks again and check if the error has been resolved or not. 

Solution 7: Set the Internet Explorer as the Default Web Browser

Setting the internet explorer as the default web browser can also be a solution to the problem resolved. So, here are the steps that you can follow to set the internet explorer as the default web browser. 

  • Open the QuickBooks desktop application and then click on the Settings icon available at the top right side of the screen. 
  • Under the list, click on the “Internet Options,” and a new pop-up window will open on your screen. 
  • There, click on the Programs tab option. 
  • Now, under the Opening Internet Explorer section, you will see the “Make Internet Explorer the Default Browser” click on that option.

You have now successfully added the internet explorer as the default web browser. 

Solution 8: Add the URL in the Error Message

By performing all the solutions mentioned above, if the QuickBooks script error is still occurring, then last but not least, adding the URL in the error message will be the remedy for getting the error resolved. So, here are the steps that you can follow to get it done. 

  • First, double click on the QuickBooks icon to open the application. 
  • Thereafter, click on the help section. 
  • In the next step, click on the “Internet Connection Setup” under the list. 
  • Thereon, click on the “Next” option and select the “Advanced Connection Settings” option. 
  • After that, go to the security tab and then click on the “Restricted Sites” option.
  • Thereon, click on the “Websites” option and copy and paste this URL into the insert box. 
  • After that, click on the “Add” option and hit the “Close” option to exit the pages. 
  • At last, click on the “OK” option followed by the “Done” option to save the updated changes. 

Summary

In this blog post, we have summarized all the information about the QuickBooks script error. We have listed eight solutions you can easily follow to resolve the script error. In case, while performing the steps if you have faced any challenge or issue, then feel free to reach out to us through the chat box, or you can mail us. Our experienced and professional experts are available 24/7 at the help desk to provide the best solutions for your query. 

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