Friday, July 19, 2024

Nick Bandy

Nick has over 25 years of executive leadership experience in the marketing and technology space, serving private, PE-backed, and public organizations. He founded and developed the SpeechIQ product which was subsequently acquired by LiveVox in 2019. Nick Bandy contributes WFO and customer experience thought leadership.

How does Workforce Engagement help improve CX?

Customer experience is key to being a thriving call center, but not every call center achieves it. There are a lot of moving pieces...

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